Osage InfoTech SolutionsBridger, Montana · Remote

Remote Microsoft 365 administration

Remote Microsoft 365 and IT support for organizations and MSPs.

Hourly or monthly block support for organizations, plus overflow and project work for MSPs and IT firms.

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30+
Years of network administration experience
500+
Users managed across Microsoft 365 tenants
200+
User migrations from on-premises Exchange and Active Directory
Microsoft Certified: Azure Fundamentals AWS Certified Cloud Practitioner

About

Microsoft 365 administration, grounded in decades of network work.

I am a Microsoft 365 administrator with 30+ years of network administration experience. I currently manage multiple Microsoft 365 tenants with 500+ users across those tenants. I run Osage InfoTech Solutions LLC, working remotely from Montana.

I have moved organizations of 200+ users from on-premises Active Directory and Exchange 2013 to Microsoft 365, with hybrid identity through Entra Connect, and I manage those tenants day to day. I was also a Veeam Support engineer for two years with Veeam's Object Storage Backup team.

Services

What I can help with

From Microsoft 365 tenant work to backups, networking, and day-to-day administration, this is the work I handle directly.

Microsoft 365

  • Microsoft 365 tenant setup, licensing, and user onboarding and offboarding
  • Exchange Online and on-premises Exchange Server, Teams and Teams Phone, SharePoint Online, and OneDrive administration, migration, and troubleshooting

Identity and devices

  • Entra ID administration, hybrid identity, MFA and Conditional Access administration and troubleshooting
  • Intune enrollment, device management, app deployment, and wipe or retire for Windows 10/11

Security and compliance

  • Purview compliance and data retention policies
  • Defender Endpoint security administration and threat protection
  • Barracuda and Mimecast cloud gateway email security setup and administration
  • Firewall and security management

Windows Server

  • Windows Server, Active Directory, Group Policy, and Hyper-V administration and support

Backup and storage

  • Veeam Backup administration and troubleshooting, including backup to object storage
  • Spanning for Microsoft 365 backup administration and support
  • Unitrends and Datto on-premises backup administration and support
  • Object storage setup and management (Azure Blob, Amazon S3, and S3-compatible storage with Wasabi and Backblaze)
  • NAS setup and management (SMB, SFTP, AD integration)

Networking and remote support

  • DNS administration and email delivery issues related to DNS
  • DHCP and IP network addressing management
  • Router and switch management (NAT issues, VLAN setup and management)
  • Remote desktop support using Splashtop

Why work with me

Senior, hands-on help without a fixed-bid surprise.

01

Remote only

All work is remote. I work from Bridger, Montana, and support organizations and MSPs wherever they are.

02

Hourly or monthly block billing

Support is billed hourly or as a monthly block of hours, and invoices go out on a regular schedule. That keeps the work clearly scoped, without a fixed-bid project that can stretch.

03

Hands-on senior administration

You work with me directly. I manage Microsoft 365 tenants day to day, and I handle the administration, troubleshooting, and project work myself.

For MSPs

Overflow, project, and white-label-friendly help

MSPs and IT firms can use Osage InfoTech Solutions for overflow help, focused project work, and white-label-friendly support. Engagements are billed hourly or as a monthly block of hours.

  • Overflow help
  • Project work
  • White-label-friendly
  • Hourly or monthly block

How engagements work

A simple path from first email to ongoing support.

01

Reach out

Email me about the environment, the issue, or the project you want help with.

02

Scope & plan

We agree on the work and whether hourly time or a monthly block of hours is the better fit.

03

Ongoing support

I do the work remotely, and invoices go out on a regular schedule.

All work is remote. Support is available hourly or as a monthly block of hours.

Contact

Let's talk about your IT needs.

Thorough, detailed, and focused on keeping clients satisfied. Reach out by email or LinkedIn.

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